Savioke's extended service robots not only safely patrol but also tell jokes

American startup Savioke has expanded its service robot relay function to help the hotel perform safety patrols, detect wireless network signal quality, check the ground for chip fragments, and even the original errand function. You can tell jokes to accompany your guests.

According to reports, the Renaissance Hotel in Las Vegas introduced two Relay robots in the second half of 2017, named Elvis and Priscilla, responsible for assisting the service desk to deliver the items requested by the tenants during peak hours. Room.

Savioke expands service-based robot functions, not only safe patrols, but also jokes

After receiving the room service order from the service desk, the two robots will take the elevator to the guest room and call the guest when they arrive outside the room to inform the tenant that the item has been delivered. Elvis and Priscilla's automatic navigation system uses pre-loaded maps, so even if the hotel's Wi-Fi wireless network or LTE mobile communication signal is interrupted, they can perform their duties normally.

Savioke has been using Relay for errands since 3 years ago and currently dispatches about 70 of these robots around the world. However, the company is preparing to expand the functionality of Relay in 2018, including patrolling hotels and automatically notifying IT maintenance departments when the quality of Wi-Fi signals in a region is poor.

In addition, while the hotel guards conduct safety patrols at night, they are usually responsible for checking whether there are pieces of items such as cups and pans on the ground, and whether the trays are forgotten in hidden corners; since Relay is popular with guests, Savioke intends to Increase the reception function, you can tell jokes in the lobby to accompany the guests to get bored, or take a small snack to entertain guests.

Savioke began testing the new features for Relay, hoping to be officially launched in the first half of 2018, allowing hoteliers to choose the features they need and how they integrate with the hotel system. Karl Kruger, general manager of Renaissance Las Vegas, said they want Elvis and Priscilla to have all the new features that Savioke has introduced.

According to the management of Savioke and the Renaissance Las Vegas Hotel, hotel staff and guests generally commented on Elvis and Priscilla. Employees are happy that robots can help reduce stress during peak hours, and some even post photos of themselves and robots on social networking sites.

Guests can also accept that the robots are responsible for shipping items to the room, and even that their service efficiency is beyond expectations; after receiving instructions from the service desk, the robot can deliver items to the room in an average of 3.5 minutes.

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